NJ Transit unveils performance dashboard

Rail News Home Passenger Rail 12/5/2019 Rail News: Passenger Rail
NJ Transit created a performance dashboard to comply with New Jersey Gov. Phil Murphy’s Executive Order 80.Photo – NJ Transit Facebook

New Jersey Transit last week launched a performance dashboard to display system data on on-time performance, mechanical reliability and the cause of delays and cancellations. 

Dubbed Progress by the Numbers, the dashboard displays commuter-rail, light-rail and bus data from January 2017 to October 2019. Each month it will be updated with the previous month’s service.

“With the new Progress by the Numbers dashboard, our commuters, members of the media, and the general public will be able to see key performance metrics that will be updated on a monthly basis, enhancing customer experience and rebuilding a once-storied mass transit agency,” New Jersey Gov. Phil Murphy said in a NJ Transit press release.

The dashboard was created to meet all the standards of Executive Order 80, which Murphy issued in August. The order required the agency to publicly post rail performance metrics dating back to 2017.